Beware of Counterfeit Sennheiser Products

It appears to me that I bought a fake Sennheiser product. Is that at all possible?

Well-known brands in all industries worldwide are increasingly facing counterfeits of their products which appear on internet auction sites. In addition, the Sennheiser brand is illegally used on these platforms.
Counterfeiters profit to a very large extent from copying successful products with a well-known brand without investing time and money in the development and marketing of such products.

In order to protect you as a consumer from counterfeits, to avoid deception and to sustain the image of the Sennheiser trademark Sennheiser electronic GmbH & Co.KG watch sellers of Sennheiser products on online platforms and take legal action against infringements. Besides patents and design patents Sennheiser electronic GmbH & Co.KG also protect our trademark and our logo on an international level.

What is Sennheiser doing concretely?

Sennheiser electronic GmbH & Co.KG contact the owner of the internet auction platform and ask him to delete the offer or block the seller in order to prevent further selling. In case of repeatedly selling of counterfeits Sennheiser electronic GmbH & Co.KG ask our external lawyers to take legal action against the seller, including cost burden for him.

In the Far East, where nearly all counterfeits come from, Sennheiser electronic GmbH & Co.KG carry out raids in order to diminish the number of counterfeits which could be sold in other parts of the world like Europe and the USA.

What criteria can be used to help spot a fake?

Unfortunately there is no hard and fast rule. The skills of the counterfeiters can often make it hard to visually distinguish a counterfeit from the original product. You should be alarmed if the product is being offered at an extraordinary low price or if the location of the article is in Far East. Genuine Sennheiser products are not shipped via the Far East.

Since a large percentage of consumer goods being offered on online-auction platforms are counterfeits, you cannot be sure that Sennheiser products being advertised as "new" are genuine.

We strongly recommend that you only purchase Sennheiser products from authorized Sennheiser distributors which you can find on this website.

What is the consequence of having purchased a counterfeit Sennheiser product?

Please note that the purchase of counterfeits causes loss of jobs throughout the world. In the event you have bought a counterfeit please return it to the seller and demand a refund.

Counterfeits are usually of poor quality, thus the quality that Sennheiser is famous for is not assured. If the counterfeit is returned under warranty to us we cannot service the product.

You can find our authorized dealers under Where to buy